I am sure that you will be very happy with your purchase but if you are not then please message me directly, immediately.

I can offer a refund if you send the item back unused, unopened and in its original condition within 14 days of receipt.  You will be responsible for the return of the item. Please make sure you get proof of postage and a tracking number.

Items can only be returned if they were purchased from this website.  Any customised products are non-refundable.

Please note, if you've simply changed your mind about an item then we cannot refund the postage and you will have to pay for the return postage.

If you notice that your order is damaged, please do not accept the package and contact us straight away.

I want everyone to be happy with their purchase, so if you have any issues with your order please let me know right away by sending me a direct message.

Just to assure you: everything will be appropriately and securely wrapped for posting.